You can request a return authorization using our contact form or by calling our customer service at 1-877-369-3560 (M-F 9:00 am - 5:00 pm PST). Returns will not be accepted without prior authorization. Returned items must be unopened and in original condition and returned within 30 days of purchase date. Williamson Kenwood will not refund the shipping charges unless there was an error on our part or the product is damaged. Customers wishing to return products will be responsible for sending the products back to Williamson Kenwood. The returned merchandise will be credited to you through Paypal.
Send your authorized returns to:
Williamson Kenwood
PO Box 620273
Las Vegas, NV 89162